Privacy policy

Privacy policy
Last updated: January 9, 2024

This Privacy Policy describes how Velledo (the “Site”, “we”, “us” or “our”) collects, uses and shares your personal information when you visit, use our services or make a purchase from velledo.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refers to the user of the Services, whether you are a customer, visitor to the Site or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other action required by applicable law.

How we collect and use your personal information

In order to provide the Services, we collect and have collected personal information about you from a variety of sources over the past 12 months, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of use, and to protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we mean information that identifies, relates to, describes or can be linked to you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Contact information, including your name, address, phone number and email.
Order information, including your name, billing address, shipping address, payment confirmation, email address and phone number.
Account information, including your username, password and security questions.
Customer support information, such as information you choose to include in communications with us.
Information we collect about your use
We may automatically collect certain information about your interaction with the Services (“Usage Data”) through cookies, pixels and similar technologies.

Information we receive from third parties
We may receive information about you from third parties, such as payment providers, shipping companies and analytics tools.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complainant, please contact us by e-mail at

velledocom@gmail.com